FAQs
Enquiry
Enquiry type
FAQs
-
Price List
Our price lists are online. You must be logged in to access them. If you have an account, login here with your email address. Once you’ve logged in, you’ll be able to access pricing for all services, including embroidery, chainstitch, patches, screen printing, custom labels, relabelling and more.
- Cut & Sew
Pricing includes your custom colour fabric, 1-2 custom designs, custom labelling and plastic-free packaging - Services
Pricing for embroidery, screen print and other local services is based on garment, design, size and quantity
- Cut & Sew
-
Minimums
Minimums vary from 12-100pcs, depending on the service. You can see the MOQ on each product or service page
-
Lead time
Our typical lead time is 3 weeks for local product and 8-12 weeks for cut and sew. This can vary based on quantity, service and time of year
-
Garments
If printing locally, we supply a wide range of garments. We wholesale our original premium t-shirt, the full catalogues of AS Colour, Cloke, Biz Collection, Stormtech and selected Adidas, Gildan and American Apparel (previously Alstyle).
We also cut and sew our custom styles. -
Supplied Garments
To keep our systems running as smooth as possible, we prefer to supply garments. You can supply your own garments — but bear in mind there is no guarantee and we may charge a handling fee (to count and re-organise stock). We can’t replace or repair if a garment gets damaged. See our policy below.
There is no guarantee for supplied garments. We can’t replace garments that we don’t supply. In the event of a malfunction, supplied garments cannot be replaced or refunded. Efforts in good-faith will be made to repair where possible.
-
Artwork files
PDF or AI vector files are required
-
Artwork Size
Artwork size depends on your garment and decoration.
- Max screen print size is 340mmW x 440mmH
- Max flat embroidery size is 250mmW x 250mmH
- Max cap embroidery size is 120mmW x 45mmH
-
Payment
50% deposit, balance on completion
-
Freight
Goods are shipped from New Zealand. Shipping rates are variable. Non NZ and AU freight is quoted case-by-case. If applicable, receiver pays duties & taxes, please check your local tax laws
-
International clients
Yes! We take international clients and will bill in NZD, AUD or USD depending on your region
-
Workroom visits
Meetings by appointment only
-
Filming the process
Sorry, we don’t allow filming or photographing the production process
-
Size breakdown
Depending on your demographic, our recommendation might be:
XS 8%, S 15%, M 28%, L 29%, XL 15%, 2XL 4%, 3XL 1% -
Artwork / Cut & Sew
Colours
Screen print: up to 4 colours
Embroidery: up to 9 colourPlacements
T-shirt; left breast, centre front, centre back or sleeve
Tote; top centre, centre front or centre back -
Colours / Cut & Sew
Colour swatches are indicative only, colour tone may vary in bulk. Various devices can represent colours differently. We greatly encourage viewing physical swatches at our Auckland workroom
-
Packaging / Cut & Sew
100% plastic free. Arrives neatly bundled and packaged in water resistant, tear resistant glassine paper bags. Curbside recyclable with paper or can be composted. FSC certified paper with no silicon, poly additives or coatings